BackStage Hotel

• What did you like most?
  I loved the location and how unique the hotel was. The staff was amazing and rooms were clean. It's an old building with a lot of charm, don't expect a fancy hotel. That's not what we were looking for. We wanted unique and this hotel delivers
• Was there anything you didn't like?
  Nothing we didn't like, but just be aware of the narrow staircase. Especially with luggage. Again, NOT a negative, we loved it, but just be prepared.

Save yourself the stress, money, and disappointment — book literally anywhere else. 1 star is being generous

• What did you like most?
  Nothing
• Was there anything you didn't like?
  1 Star - Unacceptable Experience – I Checked Out Within the First Hour As a solo traveler, I booked Backstage Amsterdam hoping for a decent place to rest after a long trip. Unfortunately, this turned out to be one of the worst hotel decisions I’ve ever made. I checked in, walked into my basement-level room, and immediately noticed several serious issues. The window was at street level with no lock and had been left slightly open — anyone passing by on the sidewalk could have easily reached in or climbed through. As a solo traveler, this made me feel extremely unsafe and vulnerable right away. Then there was the noise. The constant, loud construction right outside was deafening — it rattled the entire room. I mentioned to the staff how exhausted I was and how desperately I needed quiet to sleep. Their casual response: “Oh yeah, there’s construction going on.” They even offered me earplugs, which I refused — I shouldn’t have to wear earplugs just to get a basic night’s sleep in a paid hotel room. Besides, the noise was so intense that earplugs wouldn’t have made any meaningful difference anyway. Within the first hour of being there, I raised my concerns about the unsafe window and the unbearable construction noise. Initially the staff had been friendly, but as soon as I expressed dissatisfaction, their attitude flipped to passive-aggressive and rude. They acted like I was unreasonable for expecting a secure, quiet room. I spoke with the manager, explained that I couldn’t possibly stay under these conditions, and he agreed to provide a full refund since I was leaving immediately. However, when I followed up with Booking.com later, they told me no refund request had ever been submitted by the hotel. That felt dishonest and added insult to injury. I did not stay the night — I checked out within the first hour and found somewhere else to go. Bottom line: I strongly advise against booking Backstage Amsterdam, especially if you’re traveling solo.