Occidental Tucancun - All Inclusive

Cancun Hotel Zone North
3.5-Star Hotel
7.4
Good
402 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.2/10
  • Very Clean
    Guests rate the cleanliness 8.2/10
7.4
Guest Rating
Cleanliness
8.2
Staff
8.6
Location
8.2
Top Amenities
  • Free Breakfast
  • Free Parking
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Spa/sauna
Rooms

Occidental Tucancun - All Inclusive - Amenities

  • Free Breakfast
  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Water sports
  • Children's playground
  • Table tennis
  • Library
  • Mini golf
  • Shared kitchen
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • kids club
  • outdoor pool
  • Poolside bar
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Kitchen
  • Massage services

About

Hotel Features

Located in Cancún, a few steps from Playa Marlin, Occidental Tucancún - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi. The property has a 24-hour front desk, an ATM and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms contain a kitchen with a fridge and a microwave. A buffet breakfast is available at Occidental Tucancún - All Inclusive. The accommodation has a terrace. You can play pool, table tennis and tennis at this 4-star resort, and car rental is available. La Isla Shopping Mall is a 13-minute walk from Occidental Tucancún - All Inclusive, while Cancun Government Palace is 9.1 miles away. Cancún International Airport is 11 miles from the property. License Number(s): 005-007-000047/2025

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Please note that children aged 2 to 12 have extra charge, which must be paid for directly at the front desk upon arrival. An environment fee of 4.50 USD per room per night will be requested at the check in. Now, according to the regulations of the General Law for Tobacco Control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces.

Reviews

7.4
  • Staff
    8.6
  • Cleanliness
    8.2
  • Location
    8.2
  • 7
    Good
    Apex_Rocky
    Solo Traveler
    • What did you like most?
      We loved the location of the resort as well as the people. The staff are amazingly friendly.It's not exaggerated.It feels like family, and they want you to have a good time.And relax and be carefree. The beach is amazing.This location is in the right spot!
    • Was there anything you didn't like?
      When we checked in, we were upgraded to ocean view Room. Because the room that we reserved was not available. And they were 99% full. We were completely grateful for the upgrade. However, upon getting to the room, the room was not clean. The room also had mold in the bathroom. It also had a hole in the bathroom ceiling where some bugs were crawling out. And the phone did not work. And a couple of the lights were out in the ceiling and the track lighting, and also one lamp at the bed had no light bulb. So once I did get ahold of someone at the front desk by calling on my cellphone., they sent someone up to fix a phone which they took a phone from another room. And brought it to our room. But as far as the bugs and whatnot, they said they could not help me because they had no other room to send me to, and we had to sleep there that night. And so we just went to a store and got some bug spray and started killing the bugs in the bathroom. So and we went and bought extra sheets because the room actually looked like they meant to clean it. But they missed it, there was still some person's deodorant in the bathroom. As well as a towel on the bed. So we did not end up changing rooms. The next morning, we did go to the front desk and let them know again that something was wrong with our room and they said that they had to wait until people checked out. In order to move us, so we just decided to enjoy our vacation and just go buy some extra sheets. And just deal with it because the location is beautiful and the people I could tell that it was not their fault and I didn't want to get anyone in trouble for missing cleaning the room.
  • 10
    Exceptional
    Mary
    Family with young children
    • What did you like most?
      The staff was very helpful, the food was good.

Location

Occidental Tucancun - All Inclusive
Cancun, QR
8.2
Excellent
Location Score